SBJ Collection

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SBJ Collection (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
Account Information: Login credentials if you create an account with us.
Purchase Details: Items bought, order history, and transaction records.
Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you regarding your purchases, promotions, or customer service inquiries.
Improve our website, products, and services.
Send marketing communications (if you opt in).
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Payment processors, shipping carriers, and marketing platforms who help us operate our business.
Legal Requirements: Authorities if required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing emails at any time by clicking “unsubscribe” in our messages.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or our practices, contact us:
📧dfields@sbj-management.com
📞224-200-7133
🌐https:/sbj-management.com

Return and Refund Policy

SBJ Return & Exchange Policy

At SBJ Collection, we want you to love your purchase. If you are not fully satisfied, we’re here to help.

1. Return Eligibility

Items must be returned within 14 days of the delivery date.
Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
For hygiene reasons, intimates, swimwear, and final sale items cannot be returned or exchanged.

2. Return Process

To start a return, contact our Customer Service team at https://sbj-management.com with your order number and reason for return.
Once approved, ship the item(s) back using the provided return instructions.
Customers are responsible for return shipping costs unless the return is due to a defect or wrong item shipped.

3. Refunds

Refunds will be issued to the original payment method within 2–5 business days after we receive and inspect the item(s).
Shipping fees are non-refundable.

4. Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, a refund will be processed instead.

5. Damaged or Defective Items

If you receive a damaged or defective product, notify us within 3 days of delivery for a replacement or refund.

6. Final Sale Items

Discounted, clearance, and promotional items marked Final Sale are not eligible for return or exchange.

Contact Us
📧 dfields@sbj-management.com
📞 224-200-7133
🌐 [https://sbj-management.com

Privacy Policy